william-geng

In September 2016, Dr. Joel Politi replaced my right hip. On October 7th, I began physical therapy at your Westerville Physical Therapy office. I was placed with Troy Kress and Mary Sue Garrison for my therapy. Troy conducted a thorough evaluation of my condition and assessed my limitations. He put together an innovative rehabilitation program for me. After being with Troy for five minutes, I felt as if I had known him for five years. Troy is a genuinely nice person who has an extremely likable personality. My therapy flew by as he kept me working hard as we discussed sports and various other things.

At 45 years old, I am young for a hip replacement. Troy realized this after my initial assessment and customized a great therapy plan for me. I am now six weeks post-surgery and am doing extremely well. On November 4, 2016, I completed my physical therapy and told Troy how pleased I was. I told him that I wanted to recognize him and he seemed surprised by this. I told Troy that if there is a place to receive complaints, then there must be one to receive compliments as well. I hope this letter will allow Troy to be recognized for all he has done for me and the good face he puts on Orthopedic ONE Physical Therapy.